1. Personal information collection

Your privacy is important to Candl-ibrium (hereafter ‘Candl-ibrium’). This privacy statement provides information about the personal information that Candl-ibrium collects, and the ways in which Candl-ibrium uses that personal information.

Candl-ibrium may collect and use the following kinds of personal information:

  • Information about your use of this website (including page visits, session time etc)
  • Information that you provide using for the purpose of registering with the website (including name, telephone number, email address)
  • Information about transactions carried out over this website
  • Any other information that you send to Candl-ibrium
2. Using personal information

If you agree, Candl-ibrium may use your personal information to:

  • Administer this website
  • Personalise the website for you
  • Enable your access to and use of the website services
  • Send to you products that you purchase
  • Supply to you services that you purchase
  • Send to you statements and invoices
  • Collect payments from you

Where Candl-ibrium discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be able to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Candl-ibrium may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

3. Securing your data

Candl-ibrium will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Candl-ibrium will securely store all the personal information you provide.

4. How long we retain your information

In principle, your personal data should not be held for longer than is required under the terms of our contract for services with you. If Candl-ibrium collects any personal data as part of our meetings and then you decide not to proceed with any of our services, we will not retain your personal data for longer than two years.

You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests, as noted above.

5. How you can access the information we hold about you

You have the right to request a copy of the information that Candl-ibrium holds about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details noted below.

When your personal data is processed by automated means, you have the right to ask us to move your personal data to another organisation for their use.

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

6. Other websites

This website contains links to other websites.

Candl-ibrium is not responsible for the privacy policies or practices of any third party.

7. What to do if you are unhappy with how your personal data is processed

You have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

0303 123 1113 (local rate)

8. Updating this statement

Candl-ibrium may update this privacy policy by posting a new version on this website.

Checking this page occasionally will keep you up to date with any changes to this policy.

This cookie policy was last updated on 28/09/2018.

9. Contacting Candl-ibrium

If you have any questions about this privacy policy or Candl-ibrium’s treatment of your personal information, please write:

By email:
info@candl-ibrium.com

By post:
Candl-ibrium
6 Churchgate Shopping Centre,
Hitchin,
SG5 1DN

10. English law

This website and its contents are governed by English law.